• Improve communication between frontline and customers / inter-departments / intra-department / cross-generation, and more…
  • In-depth discussion on resolving communication issues and ways for improvement
  • Foster open and genuine dialogue to promote mutual understanding, and thus enhance empathy
  • Lead to better customer service skills, management skills, and happier workplace
  • Forum Theatre – an interactive way that stimulate in-depth discussion, instant response and creative ideas (learn more…)
  • Indoor workshop

All levels

One-day workshop

  • Social Welfare Department
  • Regal Hotel
  • EGL
  • Levi’s
  • Initial Fashion
  • Conflict management training
  • Customer service training